THE ROLE

This role assists with on-site client concierge needs, mailroom/facilities duties as well as Administrative Assistant duties by supporting some partners within Korn Ferry Advisory.

KEY RESPONSIBILITIES

• Serve as a central point of contact for administrative inquiries, manage Condeco hotel software and handle office conference needs.
• Represent the organization and leaders to internal and external parties as required in concierge capacity.
• Assist with other duties such as file maintenance, photocopying, scanning, mailings, trouble shooting, and meeting planning.
• Support other colleagues when possible, providing timely answers to requests.
• Assist with office management duties as needed.
• Order and coordinate catering orders for internal and external teams.
• Keep track of office services inventory and all supplies.
• Assist with basic office hoteling technical needs and requests.
• Creating monthly tracker reports, mailroom organization, and requesting office maintenance services as needed.
• Maintain daily schedules including internal meetings, conference calls involving multiple time zones, setting video conferences, and client meetings.
• Occasionally assist with travel schedules and expenses for partners.
• Prepare end of the month credit card statement and track expenses.
• Handle calls and in-office needs for senior leaders and work with other support staff to ensure business needs are met as needed.

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

• Minimum of three years of relevant work experience as an administrative assistant or office services assistant in a business environment required.
• Demonstrated track record of sound judgment and professionalism with the ability to work with senior level executives across multiple business lines and regions.
• High degree of interpersonal and professional savvy across varying levels of internal management, staff, clients, and associates.
• Strong analytical skills and ability to translate to operational processes.
• Must be able to work independently with little supervision, be detail-oriented, flexible in terms of hours/responsibilities, and able to organize and prioritize multiple deadlines.
• Excellent organizational capabilities, with high degree of prioritization.
• Excellent written and verbal communication skills; customer service focused with excellent in person, written and verbal etiquette.
• High proficiency in the Microsoft Office suite.
• Client management/service experience highly preferred.

EDUCATION

• Bachelors’ degree highly preferred. Equivalent qualifications accepted.